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Customer Experience Asia 2015

Last October 200+ CEM leaders spent 2 days at the Amara Sanctuary at Sentosa with keynote presentations, case studies, stream sessions and roundtable discussions

What's New for 2015?

  • 10+ brand new case studies featuring real CEM stories from Fortune 500 companies
  • 5 heated panel discussions tackling challenges from different industrial and functional perspectives
  • 5 in-depth workshops to take deep dive into hot topics such as big data & analytics and social media
  • 4 roundtable discussions, each one-hour long, led by experts for better networking, deeper conversation and easier sharing
  • New B2C and B2B streams for you to align best to your unique value proposition
  • Unprecedented all-star C-level panel putting decision makers on the spot to help you better influence them and gain support for your CEM strategy

CEM Summit Asia 2015 is Singapore's ONLY event focusing on CEM in Asia

CEM Summit Asia 2015 is Singapore's ONLY event focusing on CEM in Asia – your exclusive platform to learn and network!

Join us in Singapore this September and help define the future of Customer Experience Management in Asia.


"Excellent event - brining together practitioners from across various countries and on different aspects of customer experience building - right from management strategies, technology support systmens, HR practices, big data usage, etc. Holistic exposure to all aspects." -ALOK KUMAR, Chief Service Delivery Officer, Aircel Ltd.
"Great event to meet leader from diverse business, yet with a single mind-set on improving customer experience" -S A Mohamd Faruk, Consumer Care Leader APAC, Philips Electronic Singapore Pet Ltd
"This is a must to event for al the professionals who have a full time role in improving Customer Experience through Service Quality" -Ritesh Chatterjee, EVP Organisational Excellence & Service Quality, SKS Microfinance
"Good speakers, new insights, and the right balance of talks and networking." -Corentin Roux, VP Bl, Zalora

Sponsors & Exhibitors
Media Partners

60% Cashback for Singaporeans

The Productivity Innovation Credit (PIC) Scheme saves your organization 60% of the registration. Simply complete the 10 minute application and save over $1,000.

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